# Environments & Where Things Live

## Environments

| Environment | Address | Purpose |
|---|---|---|
| **Production CRM** | `crm.clevelandbusinessmentors.org` | The live system |
| **Sandbox CRM** | `crm-test.clevelandbusinessmentors.org` | Safe testing copy |
| **Documentation site** | `docs.clevelandbusinessmentors.org` | These guides (public) |

## Where things live  *(pointers — no secrets here)*

| Thing | Where |
|---|---|
| CRM configuration (fields/layouts/record types, as files) | The CBM repository + the CRM Builder tool |
| Deploy / upgrade / recovery procedures | The CRM Builder tool + CBM repository runbooks |
| Documentation-site deploy & maintenance | `infrastructure/CBM-Documentation-Site.md` (CBM repository) |
| Credentials & connection settings | A secure store (password manager / the deployment tool's secret storage) — **never** in documentation or spreadsheets |
| Account & recovery information | The CBM repository's secure account-information area |

> This guide never contains passwords, keys, or secrets — and neither should any page you add. Record *where* a credential lives, never *what* it is.

## Key tools & people

- **CRM Builder tool** — provisions, configures, upgrades, and recovers the CRM.
- The CBM implementation team / deployment maintainer — for configuration changes and technical operations (see [Getting Help and Next Steps](https://docs.clevelandbusinessmentors.org/link/60)).